AIOP New South Wales | ACT Division Webinar

Wednesday 11 September 2024 at 1pm (AET)

"Difficult Conversations and how to avoid conflict!" with Johanna de Ruyter and Caresse Cranwell, Wicked Elephants 

About the Webinar 

“Smart organisations create a culture where it is safe to disagree”. - Sydney Finkelstein, author of “Why Smart Executives Fail – and what you can learn from their mistakes”.

Many leaders and teams struggle with having difficult conversations. Differences of opinion can lead to conflict, disharmony, and people feeling shut down and ignored. This can lead to resentment, bad vibes in the team, and an unproductive workplace. 

We’ve been trained in cultures of competition and debate. We’ve been trained to listen in binaries of right and wrong, good and bad, I agree, I disagree, true, false. Our nervous systems are primed for reactivity in the face of disagreement. We can, however, learn to calm our reactivity, value multiple perspectives, include more diversity, have curious conversations, and generate collegial and productive workspaces.

How? It takes training and it takes practice. We need to grow our skills and capacities to tolerate and actively appreciate diversity. Join us as we share strategies and practices to deal with strong emotions. We’ll explore how to be more curious and less defensive with differences so that you can find common pathways forward. What might that be like?

About the Guest Speakers

The presenters are Johanna de Ruyter and Caresse Cranwell.

Wicked Elephants (WE) are highly skilled facilitators, trainers, and coaches. They are a contemporary cooperative of modern elders with a reputation for doing things differently. This difference of stepping into the unfamiliar open’s doors to new perspectives. WE offer programs, masterclasses, and coaching, both in person and online.

WE believe that relationships are the key to a healthy future. Relationships with our colleagues, ourselves, our communities and the natural world. WE generate lively communication and connections because if we relate better, we co-create better!

Three Key Learning Points

• Learn strategies and practices to deal with strong emotions
• How to move toward alignment
• Key principles about preparation to avoid escalation.                    

Cost: Free to members.  $19.95 to non-members

TIME ZONES: 1PM (NSW-ACT, QLD, VIC-TAS). 12.30PM SA-NT 11.00AM WA.

Registrations close-off date is at 5pm NSW TIME, Saturday 7 September. 

AIOP NSW-ACT has partnered with WICKED ELEPHANTS to bring you this division webinar.   

Privacy Statement
The Australian Institute of Office Professionals (AIOP) is committed to protecting the privacy and security of personal information collected about you in accordance with the Australian Privacy Principles. AIOP’s privacy policy is available by contacting the National Administration Director.